Published inSegment Design + ResearchWhy you should build a customer journey mapWhy did we decide to build one? After about 5 months of user research, we’ve completed around 28 interview / observation sessions…Jun 24, 2021Jun 24, 2021
Published inSegment Design + ResearchDesigning a no-code toolAs part of this year’s San Francisco Design Week, I gave a talk about my journey designing a no-code tool, including the challenges I…Jul 31, 2020Jul 31, 2020
Published inarbordesHow to combat mood swings and stay productive during uncertain timesUtilize your calendar and block time for self care…May 7, 2020May 7, 2020
Published inSegment Design + ResearchBuilding a Design System from ScratchFrom identifying the problems to executionMay 4, 20191May 4, 20191
